Privacy Policy

1. Introduction

StoreLyst ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and website.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Connect your Shopify store
• Contact us with inquiries
• Subscribe to our newsletter

This information may include your name, email address, business name, and Shopify store URL.

Store Data

When you connect your Shopify store, we access certain data to provide our services, including:

• Order and transaction data
• Product information
• Customer purchase patterns (aggregated)
• Store performance metrics

Automatically Collected Information

We automatically collect certain information when you visit our website, including your IP address, browser type, operating system, and usage patterns.

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain our services
• Generate insights and recommendations for your store
• Send you important updates about our service
• Respond to your inquiries and support requests
• Improve our platform and develop new features
• Detect and prevent fraud or abuse

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in these circumstances:

• Service Providers: With third-party vendors who assist in operating our platform
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: For any other purpose with your explicit consent

5. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication
• Secure cloud infrastructure

6. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You can request deletion of your data at any time. After account deletion, we may retain certain information for up to 30 days for backup purposes.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Export your data in a portable format
• Opt out of marketing communications

To exercise these rights, please contact us at privacy@storelyst.com.

8. Cookies

We use cookies and similar technologies to enhance your experience. You can control cookie preferences through your browser settings.

9. Children's Privacy

Our services are not intended for children under 16. We do not knowingly collect information from children under 16.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: privacy@storelyst.com